Learn how to build a company culture that fosters ownership and autonomy without overcomplicating people with too many rules.

Value statements are nothing new, but true core values that are clearly articulated, reliably demonstrated, actively policed, openly promoted, and regularly celebrated can create a strong culture that breeds success.

A startup professional services firm can find itself in a Catch-22 when acquiring its first clients. How can we convince them to take a chance on us when we are so small and how can we ever grow if they won’t hire us?

When building a services firm, a contractor model has some advantages, but ultimately, it’s a bet against yourself. Here’s how a full-time, employee-based model builds enduring value.

In professional services, good service is every bit as important as good work. Providing quality service and putting clients first is an essential core value of a successful professional services firm.

How do you balance utilization and realization? How do you know how much to budget for marketing or travel? Professional services founders must have an intimate understanding of the ideal financial model.

Resist the temptation to define geographic markets too broadly. New professional services firms should leave the global markets to the big firms.

In professional services, people are likely our only asset. Creating a deliberate hiring profile is the best way to ensure that your people reflect the desired culture and values of the organization.