Scars + Trophies

Our team has ‘been there, done that,’ and has both the scars and trophies to prove it. We’re all in as your advisors, co-investors, friends and partners. Here are some key things we’ve learned along the way.

Bill Poston 12/14/21 Bill Poston 12/14/21

Starting a Professional Services Firm: The Contractor Trap

When building a services firm, a contractor model has some advantages, but ultimately, it’s a bet against yourself. Here’s how a full-time, employee-based model builds enduring value.

Bill Poston 10/25/21 Bill Poston 10/25/21

Starting a Professional Services Firm: Service Quality

In professional services, good service is every bit as important as good work. Providing quality service and putting clients first is an essential core value of a successful professional services firm.

Karla Oros 10/19/21 Karla Oros 10/19/21

The Launch Box Life with Karla Oros

Karla has spent the last eight years in the IT industry developing sales strategies, establishing business partnerships, and leading commercial teams through change. She has found her true passion by driving people to reach their full potential both for The Launch Box’s Mexico Tech Hub and our entrepreneur clients.

Amy Kenly 10/12/21 Amy Kenly 10/12/21

The Launch Box Life with Amy Kenly

Amy has over 20 years of experience in B2B marketing for professional services and tech firms. She provides strategic marketing advice to help professional services firm founders and entrepreneurs set up and scale their marketing operations and make their dreams come true.

Lauren Darby 9/29/21 Lauren Darby 9/29/21

The Launch Box Life with Lauren Darby

Lauren is an HR professional with nearly a decade of experience in people development for professional service firms. She manages everything from payroll and benefits to performance management.

Bill Poston 9/22/21 Bill Poston 9/22/21

Starting a Professional Services Firm: Income Statement Targets

How do you balance utilization and realization? How do you know how much to budget for marketing or travel? Professional services founders must have an intimate understanding of the ideal financial model.

Bill Poston 9/16/21 Bill Poston 9/16/21

Starting a Professional Services Firm: Defining Geographies

Resist the temptation to define geographic markets too broadly. New professional services firms should leave the global markets to the big firms.

Bill Poston 9/13/21 Bill Poston 9/13/21

Starting a Professional Services Firm: The Hiring Profile

In professional services, people are likely our only asset. Creating a deliberate hiring profile is the best way to ensure that your people reflect the desired culture and values of the organization.

Bill Poston 9/12/21 Bill Poston 9/12/21

The Launch Box Life with Bill Poston

Bill Poston now focuses his energy, expertise, and experience on turning The Launch Box into a value-creating machine for other entrepreneurs.

Matt Priest 9/12/21 Matt Priest 9/12/21

The Launch Box Life with Matt Priest

Matthew has 13 years of professional experience and expertise in finance and operational leadership, strategic planning and analysis, and both front of house and back-office operations.